- How do I update a team member's email?
- How can I resend the confirmation email?
Perhaps you have had a change to the email you will use in Coursetune, such as an updated last name. Or maybe there was a mistake in the initial email set up. As a Coursetune Admin, you can update your own information. Admins must manually update account credentials for other users on their behalf. A normal user cannot update last name or email on their own. This restriction is to protect your personally identifiable information and to ensure data integrity.
Note: Admins do this for other users, and they can follow the same steps to change their own email.
Step 1- First, you need to navigate to the Users panel. Click on the hamburger menu (three lines) next to your name in the top right corner. Select Users from the drop-down menu.
Step 2- In the Users panel, find the desired user and click on the ellipsis (three dots) on the far right of the user. Select Modify User from the drop down menu
Step 3- Now you can modify the email address of the user. Make sure to press Save when you're finished. The user will receive an email notification in their old inbox and their new inbox.
An email will be sent to the user. They will need to confirm the change for it to take effect in Coursetune. They have 24 hours to verify the change, or the link will expire. The admin will need to resend the confirmation email.
To resend the confirmation email
If the user misses the 24 hour window, you can resend the confirmation email. In the Users panel, click on the user's email in the list (you will see a red dot on the left of any email waiting for verification), and then click Resend Confirmation.