- When is Coursetune available to help me?
- What are the times that I can ask for help?
Coursetune provides chat, phone, and email support on weekdays between 7am MDT and 4pm MDT except for the holidays listed below:
- New Year's Day
- Martin Luther King Jr. Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day (and day after)
- Christmas Eve
- Christmas Day
- New Year's Eve
During support hours, you can use the chat support feature or call 214-210-7300 to receive help.
During or outside normal support hours, you can email firstname.lastname@example.org for help with an issue.
Outside of normal support hours, we will respond at the next soonest available during business hours.
Some technical issues may require up to 2 business days to respond.