Welcome to Coursetune! As an admin, you will be in charge of creating divisions (level-2 folders), adding new users, and assigning and managing user roles.
Unsure of where to start? This article will point you in the right direction.
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"Coursetune is also going to help us provide for a cadre of more than 250 professional instructors that are located worldwide. Many of whom have never set foot on the eSchool campus or talked person to person, other than via zoom, with another member of our faculty. Coursetune's gonna help us evaluate more than 200 monthly courses, 2,400 seminars or so a year to ensure continuous improvement of our courseware on a regular schedule. Now all of that is a tall order, but we actually think that the Coursetune is up to the task." -Michael Hower, Lt Col, USAF (Ret.), Strategic Advisor at Air University/ASU Partnership |
Setup and Technical Requirements
Q: What are the minimum technical requirements for Coursetune?
A: Minimum Processor: Intel i3 or AMD Ryzen 3 and minimum memory: 8GB
Q: What is the best browser for Coursetune?
A: We recommend Google Chrome. Firefox is the next best option.
Q: Where do I get support help?
A: Coursetune Help Site: https://coursetune.zendesk.com/hc/en-us
Here’s an article that can help: Coursetune Support Hours
Q: What if a team member doesn’t receive the welcome email and needs to login?
A: They can login at https://app.coursetune.com/. Their email is the user name. Admins can set a temporary password for the user. See the admin help article here: How do I reset or change a password for a member of my team?
Once the user is logged in, they can update their password. See the user help article here: How can I change my password?
Or, the user can click the “Forgot password?” link on the login screen and follow the prompts. Here’s an article that can help: How can I reset my password if I can't login?
Q: Can you help me understand Coursetune abbreviations and terminology?
A: Coursetune Abbreviations and Glossary
Step 1: User Profiles
Set up your profile, and provide support for your team members. Any user can change or remove the picture avatar on a profile.
Most commonly, you might be asked to provide support with users who can’t remember their passwords.
Regular users are not allowed to change their email address or last name. An admin must do this.
Step 2: Adding Divisions (Level-2 folders)
As the admin of your Coursetune team, the first folders you will want to add are divisions (level-2 folders). A division is a level of organization beneath the Institution (level 1). For a University, a division might consist of the various colleges that make up the University (College of Business, College of Education, etc). For a college, the division might consist of departments (Allied Health Dept, Technology Dept, etc).
To create a division:
It is important to note that only admins can delete a division.
You may want to consider setting the C-layer name across an entire division. You can do this for the bundle types too. If you need to edit or change the settings of your divisions:
Step 3: Creating Programs (Level-3 folders)
Now it is time to add some programs (level-3 folders) inside your divisions. A program is simply some collection of courses (level-4 objects), which are often a degree program. After you assign users to the program, they can populate the programs with their courses.
Begin by creating programs.
As you create each program, you will want to consider a few program settings:
- Do you want the courses to be ordered by course ID (default) or alphabetically by name of the course?
- Do you want to display (default) the course ID or turn it off?
- Do you want to assign a default bundle name for the program? If all the courses are organized by a common unit like weeks, units, or modules, then the answer is probably yes.
Don’t know the answers to those yet? That’s OK; you can edit the program settings any time. Eventually, you might want to know how to delete a program.
Step 4: Adding and Managing Users
Admins will manage their team by adding, deactivating and reactivating team members. You can add users one at a time.
Or you can add a bunch of users all at once.
When you add a new user, they will receive an email from Coursetune inviting them to create a password and login for the first time.
Eventually, you may want to deactivate or reactivate users on your team.
The user list can be helpful for finding information about the users on your team.
Step 5: Assigning Roles to Your Team
As soon as you add users, you will want to assign them roles. It might be good to start with assigning managers and editors to the programs (level 3 folders). Typically, a program might have one manager and one or two editors. We recommend keeping editing rights to a minimum in order to preserve the data. All roles play a part, and it is up to admins and managers to delegate proper workflow.
In Coursetune, the status as a viewer, commenter, editor, or manager is defined by the user’s role on the course or program team.
- What's the difference between user types and roles?
- How are the roles defined on a course or program team?
You must assign each user to their roles when you add them. If you skip this step, users will login and see nothing.
- How do I assign a user the manager role on a program?
- How do I grant a user viewing access to the institution?
- How can I add a team member to a course?
- How can I add a new team member to a program?
- Why doesn't every new user get assigned a role?
As an admin, you can see and edit everything in Coursetune, but you will not receive notifications unless you are assigned a role (commenter or above) on the team.
- Why does an admin also get added to the team?
- How do team roles work with levels?
- What does it mean to inherit roles?
As you get deeper into Coursetune, you might need to examine or change the roles of a team member.
- How do I see all the roles of a user?
- How can I see my roles in Coursetune?
- How can I change the role of a team member?
We are here for you!
This guide is just one of many user resources.
- Be sure to use the Coursetune help site. This customer portal offers many searchable articles and videos on how to use Coursetune. While you’re there, drop us a line in the live chat and one of our support staff will help you with anything you need.
- You can also access our live support chat while you’re logged in Coursetune. Check out the chat window in the bottom left corner of the screen. (Make sure you’re using Chrome.)
- Email: support@coursetune.com
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