Also answers:
- Can there be more than one admin on my team?
- How do I add another administrator?
Who can do this? Admins
Only another admin or Coursetune Support can change a user into an admin or add a new admin to your instance. Because an admin really can change anything and everything, we recommend having as few admins as possible. In fact, we recommend having just one unless you are a large organization (level 1) using Coursetune organization-wide.
Our recommended best practice is to grant manager rights on level-3 folders, rather than creating more admins. The manager on a level-3 folder is essentially "all powerful" within that level-3 folder. They can create level-4 objects, assign and change roles within the level-3 folder, and create level-3 and level-4 outcome sets. If you feel you need another admin, try instead setting up the empty level-3 folders you plan to have, and then assign managers to those level-3 folders.
(1) Click on the hamburger button in the top bar and select "Users" from the drop down menu
(2) Locate the desired user and click on "Normal" under "User Type"
(3) Choose "Admin"
A warning panel will open; make sure to read it carefully. Press "Make admin" if you are sure.
If you have any questions, please contact support@coursetune.com and we'll help you out.
Related: How do I assign a user the manager role on a program?
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